PRIVACY POLICY

At SUGAAR & SUGAAR, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our website and services.

INFORMATION WE COLLECT

We collect the following types of personal data:

  • Contact information: Name, email address, shipping address, phone number.

  • Payment information: Credit/debit card details, PayPal account, and billing address (processed securely via our payment provider).

  • Order information: Details of the products you purchase, your order history, and preferences.

  • Website usage data: Information about how you use our website (e.g., IP address, browser type, device info, pages visited, and browsing behavior), including through cookies and tracking technologies. See our Cookies Policy for more details.

HOW WE USE YOUR INFORMATION

We use your personal data for the following purposes:

  • To process and complete your orders and transactions.

  • To provide customer support and respond to inquiries.

  • To send order confirmations, shipping updates, and marketing communications (with your consent).

  • To improve our website, products, and services based on your feedback and usage data.

  • To comply with legal obligations, such as tax laws and regulatory requirements.

HOW WE PROTECT YOUR INFORMATION

We use a variety of security measures to protect your personal data, including encryption, secure payment gateways, and access controls. We never share your credit card information with third parties.

YOUR RIGHTS

Under applicable data protection laws, you have the right to:

  • Access, correct, or delete your personal data.

  • Object to or restrict the processing of your personal data.

  • Withdraw your consent for marketing communications at any time.

To exercise any of these rights, please contact us at mail@sugaarandsugaar.com.

THIRD-PARTY SHARING

We may share your personal data with third-party service providers who assist us in processing orders, payments, shipping, marketing, and website analytics. These include platforms such as Google Analytics, Google Tag Manager, and Meta (Facebook) Pixel.


These providers are contractually obligated to protect your data and may only use it to provide services to us.


We do not sell or rent your personal data to third parties for marketing purposes.

COOKIES & TRACKING TECHNOLOGIES

For detailed information on how we use cookies and tracking tools, please refer to our Cookies Policy.

DATA RETENTION

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.